What we collect
We many collect the following information:.
- Name and address
- Contact information including email address.
What we do with the information we gather. We will not disclose information about our customer’s to third parties, except where it is part of proving a service to you, for example arranging for delivery of your order. We may periodically send promotional emails about new product, special offers or other information which we think you may find interesting using the email address you have provided. If you would like to be rewmoved from our email list please email us your request to firstname.lastname@example.org.
Orders and Payment
When you have chosen your item please add it to your shopping cart.
We accept debit and credit card payments online and all payments are in GB pounds Sterling.
All items are subject to being in stock.
When you have completed your order, you will receive a confirmation email from Miss Samantha’s
Our delivery charges to anywhere in the UK are £3.99.
Miss Samantha’s Vintage delivers to other countries, however this will result in additional charges.
This is dependant on the country.
Customs and import charges are the responsibility of the customer.
Returns and Exchanges
We hope that you will be happy with your purchase from Miss Samantha’s Vintage, but should wish
to return an item for exchange or refund this must be done in 14 days of receipt.
If an item is to be returned back to us it MUST follow these conditions.
The item must be in unworn condition.
The item must be free from makeup and odour.
All tags must be still attached and returned with the original packaging.
All items are carefully packed.
The item must have been posted back to us WITHIN 14 days of you receiving it.
FAILURE TO MEET THE ABOVE CONDITIONS WILL MEAN THE ITEM WILL NOT BE REFUNDED.
Please email Miss Samantha’s Vintage before you return any item back to us. You must include an explanation of why you are wanting to return it.
You will be refunded within 14 days of us receiving the goods. Providing the item meets with our conditions of return.
Deliver charges are non-refundable. The customer will be responsible for the postage and packing costs of returning any unwanted items.
WE DO NOT REIMBURSE YOU TO COST OF RETURNING THE ITEMS TO US. Miss Samantha’s Vintage is
not responsible for any items that go missing in the post, so it is advisable that it be returned by registered post.
IN the event that you wish to exchange an item, the postage and packing will be charged. We do not refund delivery costs unless we have sent you the wrong item.
Items may not be exchanged for a different product. If you require a different product you MUST placed a new order for that purchase.
Miss Samantha’s Vintage does NOT refund or exchange the following items. UNDERWEAR, PETTICOATS, SWIMMING COSTUMES, EARRINGS or SUNGLASSES. This does not affect your Statutory Rights.
Miss Samantha’s Vintage has a shop located at:
358 South Road
Monday 10.30am – 4.30pm
Tuesday to Saturday 10.30am – 5pm
If you’d like to hold a private party for example a hen party at Miss Samantha’s Vintage please email email@example.com